The Information You Give Us: Collection of Information
Whenever you visit our website or create an account, we collect certain information such as Shipping Address, Billing Address, Email Address and Phone Number.
We also collect information such as business details, invoices and financial statements. We may also ask for further information whenever you log-in to your account on our website using valid credentials.
We always look for feedback whenever you take and avail our services via any of the mode (Toll-Free Number, Email ID or Live Chat Support). If you choose to share any sort of information, we may use this information for training and quality purpose.
Information We Get When You Use the Service
- Device Information: We may collect certain information about the device through which you are using our website. The information can be like Internet Protocol Address (“IP Address”), Log Information, Error Messages, Device Type and Device Identifiers.
- Our Usage of Information: The pages you visit, the way you use our website, the info you browse or the info you use to get the error message sorted.
- Location Tracking System: When you browse our or certain service or pages, we may use location tracker to get your precise location. However, we would request your permission to track your location.
What are cookies?
Cookies are the bundle of data or info that a website sends to the user’s hard drive only when the user provides its consent. It tracks user’s information whenever the user visits our website.
This is how we use information that you give
The information that you give is used to improve, protect and deliver all the services in the best possible way. The motto is to endorse you with all sort of services and support.
We have a good communication structure to provide you support
We may set-up time to time communication with you so that you can share your experience with us. Through communication, we may ask for
- Certain specific info about the service and support that you get from us.
- Any third-party service that you may be interested in getting.
- Info about discounts and special offers for special customers.
The information that we process or access can have 1 out of two modes: Manual Mode or Automatic Mode in the form or machine learning or artificial intelligence to improve service or information.